PROUDLY HAND MADE IN CANADA 🍁

FAQs

Shipping, Delivery, and In-Store Pickup

Q. Do you offer free shipping?

A. Yes we do! We offer free shipping Canada wide on orders over $100! 

Q. Do I qualify for Local Delivery and how does it work?

A. Given the increase of in-store visits, we will be suspending our free local delivery program for the time being. This will allow us to focus more time on keeping the store safe and clean. Should the need arise, we will bring back free local deliveries! 

We do still offer in-store pick up and delivery options at checkout

Products

Q. A product I'm interested in is sold out, when will it be back in stock?

A. Since we're a small batch producer, we're constantly making new batches of all of our products. Many products will be available again within 7-10 days but some, like our Natural Soap, can take as long as a month to produce. If you're curious about a specific product, you can call the shop or reach out to us on social media and we'll happily let you know when you can expect to see that product back in stock.

Q. Are your products made in Canada?

A. Yes! Every 1000 Islands Soap Company product is made in our shop in Kingston, Ontario. There are a few products on our site that are not made by us, all of which are clearly identified in the product description. These products include the Sprmal Charcoal Infused Bamboo Toothbrush and the Shaving Brushes.